Privacy Policy

Who we are

Stress Free Solutions Ltd, registered in England and Wales (Company No: 17173462). Our registered address is Markhouse Rd, Walthamstow, London, E17 8EE. You can contact us about privacy matters at [email protected] or on 07772017237.

What data we collect

When you contact us through our website (contact form, phone or WhatsApp), we collect:

• Your name
• Your phone number and/or email address
• Details about your project that you choose to share (address, type of work, photos)

We do not collect any other personal data through this website.

How we use your data

We use your details solely to:

• Respond to your enquiry
• Arrange site visits and prepare quotes
• Carry out agreed building work

We do not sell your data, share it with third parties for marketing, or use it for anything unrelated to your enquiry.

How we store your data

Enquiry details are received by email and stored in our business email account. Project photos and correspondence are kept for the duration of the work and a reasonable period afterwards for warranty and record-keeping purposes.

Cookies

This website does not use cookies. We do not run analytics, tracking scripts or advertising on this site.

Your rights

Under UK data protection law, you have the right to:

• Ask for a copy of the personal data we hold about you
• Ask us to correct inaccurate data
• Ask us to delete your data
• Object to how we use your data

To exercise any of these rights, contact us at [email protected]. If you are not satisfied with our response, you can complain to the Information Commissioner’s Office (ICO).

Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page.